Patient Support Programs Therapeutical Area Director

This is what you will do:

The PSP Therapeutic area director is responsible for driving the development and implementation of the international strategy for the assigned business unit, as well as for potential future line extensions, indications, and assets. This critical role will be responsible for working closely with Local Medical Heads and Business Unit’s leadership to manage business performance and identify opportunities to improve performance to better serve patients. 

An essential element of success is a demonstrated ability to influence without authority and successfully negotiate and collaborate cross-functionally (e.g. marketing, market access, commercial operations, compliance, IT, legal, regulatory, training, medical, and field leadership). Reporting to the Head of Patient Support Programs this role is a high-profile position with the opportunity to make a major impact on patients’ lives and at Alexion, Astra Zeneca Rare Disease.

You will be responsible for:

• Leading best-in-class strategy and operating model for the assigned TA, including launch planning for future indications and line extensions, focused on exceptional patient experience and continuous improvement
• Partnering closely with Marketing, Market Access, Legal, Compliance, Quality, Drug Safety, Commercial Operations, IT, Training, third parties and vendors to ensure that patient support programs and messaging are effectively meeting the needs of patients
• Collaborating with local PSP teams in their TA to drive actionable recommendations and ensure effective and compliant implementation of PSP
• Internally benchmarking PSP performance in their TA to identify gaps and look for opportunities for innovation
• Recommending program design innovations and leading implementation plans to senior leadership

• Meeting with local PSP teams to create a roadmap and identify improvement and operational needs and propose effective solutions
• Working closely with other members of PSP Team  to ensure alignment with the overall strategy and drive department-wide optimization
• Always conducting work consistent with Alexion’s values:  Serve Patients, Act with Integrity, Innovate for Solutions, and Empower People.  Must make decisions consistent with Alexion’s strong commitment to compliance and integrity, and respect of all laws, regulations, and company policies.

You will need to have:

• Bachelor’s degree in a scientific field
• At least 10+ years related experience in the biopharma industry
• Thorough understanding of PSP or patient services.
• Exceptional communication skills and ability to build strong cross-functional partnerships. 
• Understanding of compliance regulations and guidance governing PSP in International
• Launch experience and/or experience in high growth areas
• Rare disease/high-value biologics experience an asset
• High level of interpersonal skills and highly adept in both verbal & written communication
• Candidate also should have an open mind about new ways to approach PSP, particularly for a company like Alexion with a focus on rare diseases
• Fluency in English both written and oral mandatory – any other language would be an asset
• The duties of this role are generally conducted in an office environment. As is typical of an office-based role, employees must be able, with or without an accommodation to: use a computer; engage in communications via phone, video, and electronic messaging; engage in problem solving and non-linear thought, analysis, and dialogue; collaborate with others; maintain general availability during standard business hours.

We would prefer for you to have:

• Advanced degree (RN, MBA, MPH, PharmD, PhD, MD) preferred

Date Posted

Closing Date

Alexion is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness. The Company will not make decisions about employment, training, compensation, promotion, and other terms and conditions of employment based on race, color, religion, creed or lack thereof, sex, sexual orientation, age, ancestry, national origin, ethnicity, citizenship status, marital status, pregnancy, (including childbirth, breastfeeding, or related medical conditions), parental status (including adoption or surrogacy), military status, protected veteran status, disability, medical condition, gender identity or expression, genetic information, mental illness or other characteristics protected by law. Alexion provides reasonable accommodations to meet the needs of candidates and employees. To begin an interactive dialogue with Alexion regarding an accommodation, please contact accommodations@Alexion.com. Alexion participates in E-Verify.